Happy Holiday Season to all. 
Tonight’s Stressbuster comes from a thought I had whilst a particularly ‘difficult person‘ was treating himself to one of his little tirades a few years back.
Throughout the performance I distinctly remember thinking of possible proactive ways to deal with his personality disorder rather than listening to the trite he was espousing
IN creating the cartoon I thought hard about which book to include on the desk. In the end I chose Dealing with Difficult People
The book I believe I will get my credit card out for when it clears is Perfect Phrases for Dealing with Difficult People. This one appears to give you the words that might help.
cheers
Adrian
PS I just remembered that the tirade was about why a cost benefit analysis had not been submitted before free software was installed on the school network 
PSS – If you liked this Stressbuster I have a few more that you might like to check out here. Stressbusters.
Every day all over the Universe the same issues play out.
‘I want children, I want children, I want children!’
‘Look… I love them too dear… but you can never eat a whole one.’
.